1-Year Limited Warranty

Enjoy peace of mind with our limited warranty covering manufacturing defects under normal use.

• Manufacturing defects
• Product quality issues covered by the warranty
• Accidental damage, misuse, and normal wear and tear are excluded, subject to applicable consumer laws.

 What’s in the Box?

• 🧚 1 × The Fairy™ Projector
• 🔄 1 × Adjustable 360° Base
• 🔌 1 × USB Power Cable
• 📖 1 × User Manual
• ✨ 3 × Magical Film Slides — Princess Castle, Magical Fairies, and Enchanted Forest

Shipping & Delivery

 Delivery Time: 7–8 days

Shipping Updates: Track your order online to stay updated on its journey.

Order Confirmation: You’ll receive confirmation once your order is placed.

Delivery Updates: We’ll keep you informed as your magical package makes its way to you.

Refund & Return Policy

Last Updated: October 2026

1. Return Eligibility

• Contact us within 30 days of delivery to request a return.
• Items must be unused, in their original condition, and include all original packaging and accessories.
• Proof of purchase is required.

2. Damaged or Defective Items

If your product arrives damaged, defective, or incorrect, please contact us with your order number and clear photos of the issue. We'll review your request and help arrange an appropriate replacement or refund.

3. Refunds

Once your return or claim is approved, eligible refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider.

4. Return Shipping

For change-of-mind returns, customers may be responsible for return shipping costs. If the item is defective, damaged, or incorrect, we'll work with you to resolve the issue fairly.

5. Non-Returnable Items

Items that have been used, damaged through misuse, or returned without prior approval may not qualify for a refund, subject to applicable law.

6. Lost or Delayed Orders

If your order hasn't arrived within the expected delivery window, please contact us. We'll investigate the shipment and help determine the next steps.

7. How to Request a Refund

Contact our customer support team with:

• Your order number
• The reason for your request
• Photos or other supporting information, if applicable

We'll review your request and respond as soon as possible.

Our Promise

we want every order to bring a little magic to your day. Thank you for shopping with us! 🧚💖